Ep 40 - Not every culture is for every person and that’s ok - that’s a sign of healthy culture with Sarah Diehl
Ep 40 - Not every culture is for every person and that’s ok - that’s a sign of healthy culture with Sarah Diehl
Sarah began her career in operations and quickly saw the need to support restaurant owners and teams in helping them create more inviting cultures. She shares her journey and what made her found Empowered Hospitality - it wasn’t linear and all the learning opportunities showed up at the right time to help her pivot. Through these moments, she had continuously come back to herself, redefine what community has meant to her and it has all lead her to creating a really special and unique culture at EH, while helping restaurant owners do the same. Sarah is a gem of a human and steps into a bit of discomfort with me during this conversation to let me shine light on the incredibly inspiring and kind human and leader she is!
About Sarah
Sarah began her career in restaurant operations with Hillstone Restaurant Group, becoming one of the youngest general managers at a $10m+ location before transitioning to a corporate HR role. After several years as an HR director, however, her position was eliminated, prompting her to pursue a similar HR leadership role in NYC's bustling hospitality industry. To her dismay, many of the small hospitality businesses she was drawn to simply did not need full-time HR support, despite their struggle with HR. In many of these initial conversations, Sarah instinctively pivoted her interview into a strategy session, focusing not on her career goals but on the HR needs of each business - often offering to complete small HR projects as a freelancer. A few months of working in this capacity was all Sarah needed to embrace her calling to build a sustainable, scalable consulting business. Empowered Hospitality was born. Sarah earned her bachelor’s in political science with honors from Yale and holds SHRM-SCP, WSET Advanced (Wine & Spirits Educational Trust), and CSW (Certified Specialist of Wine) certifications. Sarah was selected as a 2021 Tory Burch Foundation Fellow for her passion for building an equitable, collaborative, and socially conscious small business, is a perennial speaker at the annual FAB Conference in Charleston, SC, a frequent panelist on topics related to people and organization for the James Beard Foundation, and a guest lecturer at the School of Hospitality Administration at Boston University.
For more resources on leadership and eliminating the sticky energy from team culture, visit The School of Hospitality from Within.
